Apply for a seat →
Benjamin Trengrove looking out over green fields at golden hour
Family Business Specialist · NZ & AU

Align two generations. Build what’s next.

The next gen’s ready to lead. The founder’s not ready to watch it slip. I help you do both, a clear handover, a business that runs on more than one person, and the family intact.

Watch first · a few minutes

The two-generation handover, explained

Watch: how the two-generation handover works

If the next gen and the founder both watch this, you’ll be on the same page before we even talk.

An honest letter, to the next gen and the parent

You both want the same thing.
Right now it just doesn’t feel like it.

Most days, two people in this business are quietly carrying the same worry from opposite ends of the same table. One of you built it from nothing. One of you is trying to carry it forward. You love each other and you love the business, and somehow that’s exactly what makes this so hard.

To the next generation: you grew up in this. You’ve learned the trade, you love the work, and somewhere along the way you became the one who carries it, the early starts, the late calls, the problems nobody else wants. But when it comes to the decisions that would actually move things forward, the answer still runs through Mum or Dad. Staff still ask them. They still jump back in. You’re trusted with everything except the authority to change anything. So you’re stuck, not because you’re lazy or not good enough, but because the business has outgrown the invisible way it’s always been run.

To the founder: you started with a ute and a phone and built something that feeds families, yours, and your team’s. Stepping back doesn’t feel like progress; it feels like handing over your name to someone who hasn’t yet been through what you’ve been through. Every time you jump back in, it isn’t because you don’t trust them, it’s because this business is you, and you can’t un-see the thing that could go wrong. You’re not clinging to control. You’re holding decades of hard-won instinct that nobody ever wrote down.

Here’s the truth I want both of you to hear: neither of you is the villain. You’re two people who care so much about the same thing that you’ve ended up guarding it from each other. The next gen reads caution as “he’ll never let go.” The founder reads ambition as “she doesn’t get what it took.” You’re both right, and you’re both missing the same thing: nobody has ever made it clear, out loud, who decides what.

That’s the whole job. Not therapy, not taking sides, just sitting at the table with both of you and building the thing that lets the founder step back without it falling over, and the next gen step up without anyone losing their name. A clear seat. Clear calls. A business that runs on more than one person’s memory.

I’ve sat on both sides of that kitchen table, and I know how heavy it is from each chair. I also know it gets lighter the moment you stop arguing about the business and start building how it actually runs.

That’s where we start.

- Ben.
Name what’s stopping you

Three things keep good operators pinned down.

You’ll recognise at least one of these. Most operators are carrying all three at once.

Stuck

Responsible, not backed

You carry the outcomes, but your role, authority and decision rights aren’t clear enough for the team to follow you cleanly. So they route around you, and back to the founder.

Scattered

It all lives in heads

The way things get done lives in phones, inboxes, whiteboards and long-timers’ memory. Everyone knows what to do, until someone’s away, busy, or not copied in.

Buried

The week eats you alive

Every attempt to work on the business gets dragged back into today’s fires, approvals and questions. Growth stays buried because there’s no protected time to build.

Sound familiar?

If any of this feels familiar, you’re exactly who I help.

The path · how it works

Lead. Run. Grow.

Aligned. is a simple, three-part path with nine missions. It’s not a course to watch, it’s a path you build, one piece at a time, over twelve weeks.

01

Lead

Get clear on the outcome, the seat you actually hold, what you own, and what you decide, then make that authority visible so the family and the team back it.

Align Direction Clarify Ownership Back Authority
02

Run

Take one important workflow, map how it really moves, fix the highest-leverage break, and turn the fix into a runbook the team can actually use, so the business stops depending on memory and rescue.

Map The Flow Fix The Breaks Install The Runbook
03

Grow

Protect a weekly rhythm to read the business, solve repeated issues at the pattern level, and move one 90-day growth bet, instead of just surviving the week.

Protect Capacity Solve Patterns Move Growth
By the numbers

Four numbers worth sitting with.

No vanity metrics, no inflated claims, just the numbers that matter: how big this problem is, how deep the research behind the method goes, and how many family businesses are quietly sitting in the gap.

The market~70%

of global GDP comes from family businesses, the backbone of economies the world over.

Family Firm Institute
The risk30%

make it to the second generation, most quietly come unstuck.

commonly cited (FBCG)
The research37

in-depth studies behind the method, cross-checked and merged.

my research programme
The gap~23%

have a written plan for handing the business on, most are flying blind.

family-business surveys
By application

Ready to stop being stuck in the middle?

Tell me where the business is at. If it’s a fit, we’ll get on a call and map the first thing worth fixing. No pressure, no pitch deck.

The questions I get.

My old man will never agree to this. +
You don’t need him to sign up for a programme. We start by building your internal case in his language, protecting what he built, getting his time back, and a low-key first step he stays in control of. Most founders aren’t against change; they’re against feeling pushed out. We never make him the villain.
Isn’t this just succession planning? +
No. I don’t sell succession plans. I help you get role clarity and systems so the business runs without any one person, for growth today, and for whatever you choose later. A business that doesn’t live in one head is just a stronger business, full stop.
We tried a coach / consultant before and nothing stuck. +
Fair. That’s why this is build-first, not advice-first. We don’t hand you a binder, we sit down and build the actual runbook, fix the actual break, and stay on it until the team is using it. And I only work with family service businesses, so you’re not getting generic playbooks.
We’re flat out. I don’t have time for this. +
You’re flat out because everything runs through you, that’s the thing we’re fixing. It’s a few hours a week, scheduled around the job, and the first month is designed to give you time back, not take more.
What does it cost? +
It’s a real engagement, priced like one, and we scope it on the call so it matches what we’re actually fixing. Before any of that, you can score yourself with the free tools and see if the shoe even fits. No commitment to find out.
Whose side are you on, mine or the founder’s? +
The business’s. I work for the thing you’re both trying to protect, not for either person against the other. If something needs a mediator or a lawyer or an accountant, I’ll tell you straight, that’s not my lane.